top of page
Insight videos
Eija Moisala, Head of Digital Identity and Data at Elisa: “Unified Digital Identity unlocks growth and customer value”
This interview is part of the State of Identity Helsinki 2025 replay.
In this conversation with Joonatan Henriksson, Deputy CEO at Haidion, Eija explains how a unified digital identity enables seamless omnichannel experiences, deeper customer insight and measurable business value.
Customer Identity and Access Management (CIAM) has evolved from a technical login mechanism into a strategic business capability that shapes customer experience, data quality and the development of modern digital services.
bottom of page
